Faq

Transfers

Where is the meeting point at the airport?

The driver will be waiting for in the arrivals lounge of the airport, holding a sign showing the passenger name provided. The exact meeting point information is  included in the reservation confirmation email.

Can I make changes to my booking?

You can make changes to your booking free of charge online, by email or by phone. For last minute changes please contact the Emergency contact number provided in your booking confirmation email.

Emergency +905358749494

I have not received email confirmation, is my booking confirmed?

Please note that confirmation is not automatic and it may take up to 3 hours before you receive the confirmation email.
If your pick up is in the next 8 hours and you have not received your confirmation please contact us. Please remember to check you spam/junk email folders, before contacting us.

Emergency +905358749494

Can I cancel my booking?

You can cancel your booking with no charge ,please choose contact us section  and notify us by mail,message or telephone (Emergency +905358749494)

My flight details have changed, do I need to inform you?

Please inform us of any changes to your flight schedule as soon as possible and we will update your reservation. There is no charge for making changes to your flight details.

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What if my flight is delayed or cancelled?

Your flight will be monitored for delays, to ensure your driver will be waiting for you at the correct time. If your flight is delayed, your reservation will be automatically updated.

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Do you provide child seats?

Child and baby seats are available on request. You can request child and baby seats by filling the message section of booking page.

Will I be sharing the vehicle with other passengers?

Your transfer is for private one way only

Does the airport transfer take us directly to our hotel?

The private transfer service take you directly to your accommodation

Are there any extra charges?

There are no hidden charges. Any extras will be shown at the time of booking. The price total on your confirmation is final.

Adana Airport Taxi reserves the right to reflect extreme increases in fuel prices made by the government. Customers who made advance payments will be exempt from these increases.

Help! I can’t find the location I want to book

 

If the location you’re looking for isn’t available to book online, please send your query to message  In our booking system are only most popular destination we offer our services.

What methods of payment do you accept?

We accept Cash & All major credit cards

Are your services door to door?

Yes, we will always pick/drop you on any address you put in reservation.

What is the price of your services?

Go on our main page and select destination you wish to travel. When you click “check price”, you will find all services we privide on destination and what is the price of individual service.

What is client responsibility?

It is the responsibility of the client to ensure that you provide us with the correct information regarding your transfer when booking. Please ensure The correct flight time and flight number are entered. We will not be held responsible for any incorrect arrival or departure times